How to Guides

We thought it would be handy to show you “How to” perform certain tasks within the app. Below you will find a series videos for both client and practitioner profiles so you can familiarise yourself with the app.

We’ve done a quick video giving you a brief overview of a practitioner profile, but if you need anything more specific then have a look below to see if you can find what you are looking for. If not, and you still need help simply drop us a message in the app using the Equigate Support account and someone will get back to you.

Practitioner videos

“How to” finish setting up your profile

“How to” use the Equigate Support account

“How to” find and share your invite code


“How to” message your clients

“How to” create appointments

“How to” amend an appointment


“How to” cancel an appointment

“How to” view your calendar & upcoming appointments

“How to” add new animals


“How to” start an appointment

“How to” view previous notes during an appointment

“How to” make appointment notes inc diagram mark up and video upload


“How to” generate a client report

“How to” finish an appointment & create an invoice

“How to” view your invoices & send payment reminders


“How to” add a manual payment to an invoice

“How to” view previous records


Client videos

“How to” finish setting up your profile

“How to” create your animals profile

“How to” connect with your practitioner


“How to” message your practitioner

“How to” view your calendar & upcoming appointments

“How to” view your invoices & make payments


“How to” view your treatment reports